Privacy Policy & Terms and Conditions
Mahj Life values your privacy and is committed to protecting your personal information and maintaining transparent business practices. This policy explains how information is collected, used, stored, and protected, as well as the terms governing use of our services, programs, and digital resources. Learn more

Digital Health & Safety Policy
Mahj Life operates primarily as a virtual education business and does not maintain a physical office or on-site training facility. Educational services are delivered predominantly through digital platforms, and contractors work remotely.

As a result, physical workplace health and safety risks are minimal. Mahj Life remains committed to maintaining safe, professional, and secure digital learning environments and expects contractors and participants to engage responsibly while using online platforms and services.

Intellectual Property Policy
All Mahj Life educational content, materials, resources, training programs, assessments, presentations, and digital assets are protected by intellectual property rights, including copyright, licensing, and trademark protections.

Unless otherwise stated, Mahj Life educational materials are shared under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) license. This permits learners to access and share materials with proper attribution for non-commercial purposes only. Materials may not be modified, reproduced for commercial use, redistributed without permission, or used to create derivative works.

The names #MAHJLIFE, Mahj Life, and Play with Purposeā„¢ are proprietary brand assets and may not be used without express permission. Unauthorized reproduction, distribution, misuse, or commercial exploitation of Mahj Life intellectual property is strictly prohibited.

Customer Feedback
Mahj Life values learner feedback and believes continuous improvement begins with listening. This policy explains how feedback, suggestions, support requests, and formal complaints are submitted, reviewed, and addressed. Learn more

Code of Conduct & Ethics Policy
Mahj Life is committed to fostering a professional, respectful, and ethical learning environment for all learners, members, colleagues, and partners. This policy outlines the standards of conduct, integrity, communication, and accountability expected across all interactions and educational activities. Learn more (Article 4)

Mahj Life Disruptive Learner Policy
Mahj Life is committed to maintaining a respectful, supportive, and productive learning environment for all learners, members, instructors, and participants engaging in Mahj Life educational programs, courses, workshops, support sessions, and community spaces.

This policy applies only to educational activities directly operated by Mahj Life. Mahj Life Instructor Guild members operate independent teaching practices and are responsible for establishing their own learner conduct expectations and policies within their businesses.

Definition of Disruptive Behavior

Disruptive behavior includes conduct that interferes with instruction, learning, respectful participation, or community safety. Examples may include:

  • Repeated interruptions or refusal to follow course expectations
  • Disrespectful, hostile, or inappropriate communication
  • Harassment, bullying, or intimidation
  • Behavior that negatively impacts the learning experience of others
  • Misuse of community platforms, support sessions, or digital learning environments

Procedure

Mahj Life aims to address concerns professionally, fairly, and constructively. Depending on the situation, the following steps may be taken:

  1. Informal reminder of expectations
  2. Private communication to address concerns and clarify boundaries
  3. Formal warning if disruptive behavior continues
  4. Temporary or permanent removal from a course, session, or community space if necessary

Resolution

All concerns about disruptive learners are reviewed on a case-by-case basis and handled with professionalism, fairness, and discretion.

Mahj Life reserves the right to take appropriate action to protect the integrity of the learning environment and ensure a safe, respectful experience for all participants.

Mahj Life Equality, Accessibility & Inclusion Policy
Mahj Life is committed to fostering an inclusive, respectful, and supportive learning environment where all individuals are treated with dignity and fairness. We believe educational opportunities should be accessible and welcoming to all learners, members, instructors, contractors, and partners.

As a primarily virtual education business, Mahj Life aims to provide accessible and inclusive learning experiences wherever reasonably possible. Participants are informed in advance of technology requirements for digital learning, and reasonable requests for accommodations or adjustments will be considered to support accessibility and participation.

Reasonable adjustments may include accessible digital materials, visually supportive resources, additional time for assessments where appropriate, and other accommodations based on individual needs and practical feasibility.

Mahj Life is committed to maintaining a positive learning environment that values inclusion, encourages respectful communication, and supports meaningful participation for all.

Instructor Guild Member Code of Conduct Complaint
Mahj Life is committed to providing an inclusive, respectful, and non-discriminatory learning environment for all participants. We do not discriminate based on disability, age, gender, race, religion, or other protected characteristics in the delivery of our educational programs and services. Learn more

Customer Guarantee
Mahj Life is committed to delivering high-quality educational experiences designed to support meaningful growth, skill development, and learner success. This policy outlines the standards, support, and educational commitments you can expect when engaging with our programs, courses, and services. Learn more

Refund/Cancellation Policy
Mahj Life is committed to transparency and fairness regarding purchases, cancellations, and rescheduling. This policy outlines the terms related to payments, cancellations, transfers, and refund eligibility across our programs, memberships, digital resources, and educational services.

Due to the immediate access and downloadable nature of many digital products, memberships, and educational resources, most purchases are non-refundable. Exceptions, cancellations, or rescheduling requests for live events, coaching, or other services are reviewed in accordance with the terms provided at the time of purchase.