{"text_format":"2","workbook":"xlsx","n_sheets":3,"sheets":["Lessons Learned","Lists of Values","Process"],"not_rendered":{"charts":0,"images":1,"macros":0,"external_links":0,"defined_names":1,"comments":0,"pivot_tables":0},"unopened":[],"bounds":{"document_bytes":16777216,"sheet_cells":100000,"run_cost":"one","rows_first":2000,"rows_last":500,"rows_between":2000,"halvings":0,"cell_chars":16384,"cell_head_chars":4096},"cells_cut":0,"cells_raw":0,"read":"whole","date_system":"1900"}

{"sheet":"Lessons Learned","index":0,"n_rows":101,"n_cols":9,"rows_kept":101,"cut":false,"hidden":false,"merged":[]}
["Date","Functional Area","Account","Triggering Event","Cause","Problem","Corrective Action","Lesson Learned","Notes"]
{"$rows_empty":99}
["Place cursor in the grey row then insert rows"]

{"sheet":"Lists of Values","index":1,"n_rows":38,"n_cols":6,"rows_kept":38,"cut":false,"hidden":false,"merged":[]}
[null,"Functional Area",null,"Account",null,"To add values, click the cell for the entry, right-click and select \"insert\", then select \"shift cells down\""]
[null,"Technology",null,"Accounts Payable"]
[null,"Operations",null,"Accounts Receivable"]
[null,"Marketing",null,"Administrative"]
[null,"Sales",null,"Advertising"]
[null,"Legal",null,"Coaching"]
[null,"Finance",null,"Cash dividends (distrubution)"]
[null,"Human Resources",null,"Commissions"]
[null,"Research & Development",null,"Cost of Goods Sold"]
[null,null,null,"Cost of Sales (products)"]
[null,null,null,"Digital goods"]
[null,null,null,"Distribution (self-emplayment payroll)"]
[null,null,null,"Donations"]
[null,null,null,"Entertainment"]
[null,null,null,"Equipment"]
[null,null,null,"Fees"]
[null,null,null,"Income Tax Payable"]
[null,null,null,"Legal "]
[null,null,null,"Lessons"]
[null,null,null,"Office supplies"]
[null,null,null,"Owner's captial (investment)"]
[null,null,null,"Packaging"]
[null,null,null,"Printing"]
[null,null,null,"Production"]
[null,null,null,"Public Speaking"]
[null,null,null,"Publishing"]
[null,null,null,"Rent (brick-and-mortar; PO Box)"]
[null,null,null,"Research & Development"]
[null,null,null,"Retained earnings (net profit)"]
[null,null,null,"Royalties"]
[null,null,null,"Sales from Services"]
[null,null,null,"Shipping & Handling"]
[null,null,null,"Software/SAAS"]
[null,null,null,"Supplies"]
[null,null,null,"Taxes and licenses"]
[null,null,null,"Trademark"]
[null,null,null,"Training"]
[null,null,null,"Travel"]

{"sheet":"Process","index":2,"n_rows":10,"n_cols":7,"rows_kept":10,"cut":false,"hidden":false,"merged":[[0,3,1,4]]}
[null,null,null,"Lessons Learned is a guided reflection template designed to help you turn experience into insight. Rather than summarizing what happened, this tool invites you to pause, notice what shifted, and identify how new awareness can shape future decisions. It supports deeper learning by focusing on clarity, intention, and confidence—both at the table and in teaching.",null,null,"Brought to you by Mahj Life - a mah jongg centric company."]
[{"$nulls":6},"Questions? Email care@mahjlife.com"]
[null,"Corrective Action Process",null,"Immediate Containment Steps","Step to Mitigate the Impact of the Problem"]
[null,"1. Document the triggering event that revealed the problem",null,"Stop","Prevent further production of nonconformities or worsening of the problem "]
[null,"2. Start immediate containment steps (columns CD)",null,"Identify & Evaluate","Affected product, process, persons and equipment "]
[null,"3. Define the problem",null,"Quarantine","Control identified product or equipment "]
[null,"4. Complete containment steps (columns CD)",null,"Communicate","Inform affected stakeholders (including the customer if escapes are suspected)"]
[null,"5. Identify the cause"]
[null,"6. Define corrective actions"]
[null,"7. Implement corrective actions and check effectiveness "]